Like most people, I read reviews of products before I buy them.  Generally I also look for games/products/restaurants with 4 or more "stars" or "mostly positive" ratings.  But even then, it helps to scour through the reviews.  For instance, recently a game was released on Steam that I had been watching in Early Access for a while.  It was not that expensive, less than $10.  I was thinking about taking the plunge, it seemed to have everything I was looking for in a quick "pick up and put down" game.  But I skimmed through the reviews, and found that I needed to give it a pass.  Mostly because I gleaned a few items from the positive and negative reviews that told me I would be unhappy with the game and likely not play it much.  There are specific things in both positive and negative reviews that never show up in the game information from the developer.  Sometimes it seems innocuous, but sometimes it is important.  For instance, unlisted requirements like, "Requires a third party account" or "Requires Internet Access to run" are big things for me.  Really, I shouldn't need to log into a developer's server to get my account or even play a game I have paid for.

Anyway, always read the label is the morale of this story.